FAQ

Where do I pay my rent?

  • You can pay your rent by accessing your online resident portal through here!

How do I get Renter’s Insurance?

  • You are required to obtain renters or liability insurance from an insurance company of your choosing.
  • You may easily get a quote from our preferred insurance provider by accessing your online resident portal.
  • You must provide us with proof of insurance by uploading a copy of your policy to your resident portal on or prior to the start of your lease. 
  • If you do not provide us with proof of renters insurance, a liability only policy will be required and charged along with rent. This policy is $9.50 per month. 

What if I need to find a Sublet?

  • While we can’t help you find someone to sublease your spot we’re open and flexible!
  • All potential subleases are required to fill out our rental application and sign a sublet agreement through us.
  • Once you have your person, reach out to us to get the ball rolling on the process.

Why is there a late fee on my account?

  • Rent is due by the 1st of every month and is considered late if it is not paid by the 3rd day!
  • If you fail to pay the total amount by the 3rd you will be charged and initial late fee of $50 and a daily late fee of $25 until your rent is paid.

What if I want to renew my lease?

  • Awesome! We’re so happy you want to keep living in your unit! We’ll send out renewal confirmations before the end of your lease.

How do I go about moving out?

  • We’re sad to see you go! We’ll send you a move-out check list, but you can also look here for some FAQ’s about the process!

What if I want to give feedback?

  • Awesome! We love to hear the good and the bad from you. We truly want to strive to be better for our residents every day! Please click here to fill out a quick form.